The Power of the Restaurant Experience
June 12th, 2011
I was visiting my mother recently, in Charleston, SC. She asked where we should go to lunch and I suggested the venerable Greek restaurant nearby.
“No way,” she said, “the last time I ate there they served me iced tea that had soured.”
Ouch.
“And, your father’s chicken was dry.”
Pause.
“Mom.”
Pause.
“Dad’s been dead for 36 years.”
Lesson for restaurants? Don’t piss off Mom.
Sounds like my mom! However the opposite is true as well…. once a mom is loyal to a restaurant and they treat her right…. for example … greek pizza at Fresca .. and mamma zu for everything else…. you have done it right!
Absolutely love it…don’t piss off Mom…